WARRANTY POLICY

2-Year Warranty Policy

Last Updated: September, 2026

At Creatory Recording Equipment LLC, we stand behind the quality of our products.

2-Year Limited Warranty

Your SELFVIEW™ is covered by a 2-year limited warranty from the date of purchase against defects in materials and workmanship under normal use.

If your product develops a qualifying defect during the warranty period, we will evaluate the claim and, at our discretion, repair, replace, or provide an appropriate solution for the affected product.

What Is Covered

The warranty may cover:

  • Manufacturing defects
  • Defects in materials
  • Functional failures caused by normal use

What Is Not Covered

The warranty does not cover damage caused by:

  • Accidents
  • Improper use
  • Physical damage
  • Water or liquid damage, unless specifically stated for the product
  • Unauthorized modifications
  • Improper installation or use
  • Normal cosmetic wear and tear
  • Damage caused by accessories or equipment not approved for use with the product

How to Submit a Warranty Claim

Contact our support team:

support@creatorystore.com

Please provide:

  • Order number or proof of purchase
  • Description of the issue
  • Photos or videos showing the problem, if requested

Our support team will review your claim and provide the next steps.

Warranty Limitations

This warranty is provided in addition to, and does not replace, any rights you may have under applicable consumer protection laws.